FAQs
FAQs
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Frequently Asked Questions
OSADHO is a holistic well-being platform that connects users with trusted spiritual guides and offers a sound library for meditation, healing, and personal growth.
You can book a 1:1 consultation by browsing our list of certified guides, selecting the one that resonates with you, choosing an available time slot, and completing the booking process through our secure payment system.
Our basic sound library offers free access to a selection of meditation and healing sounds. Premium content and exclusive sessions are available through our subscription plans.
Our library includes guided meditations, healing sounds, nature sounds, binaural beats, chakra healing tracks, sleep stories, and mindfulness exercises across various traditions and practices.
Yes, you can cancel or reschedule a session up to 24 hours before the scheduled time. Cancellations made within 24 hours may be subject to a cancellation fee as per our policy.
We accept all major credit cards, debit cards, PayPal, and digital wallets. All payments are processed securely through our encrypted payment gateway.
After enrolling in a live course, you will receive a confirmation email with the course schedule and access link. Simply click the link at the scheduled time to join the session.
Live Stories are real-time sharing sessions where community members and guides share their personal growth journeys, insights, and experiences in an interactive format.
You can browse available retreats on our platform, check dates and locations, review the itinerary, and book directly through our website. Early bird discounts may apply.
Yes, all our guides undergo a thorough vetting process and must provide proof of their certifications, training, and experience in their respective fields before joining our platform.
Refunds are processed according to our refund policy. Generally, unused sessions and courses can be refunded within 7 days of purchase, subject to terms and conditions.
You can reach our customer support team through the help center, live chat feature, or by emailing support@osadho.com. We typically respond within 24 hours.
Retreat packages vary - some include accommodations and meals while others are day-only events. Check the specific retreat details for what is included in the price.
Some course materials and audio content can be downloaded for offline access with our premium subscription. Live sessions require an internet connection.
To become a guide, you need to apply through our "Become a Guide" section, submit your credentials, complete our onboarding process, and pass our quality assessment.